Director of Volunteers: Volunteers In Medicine Jacksonville
Job Title Director of Volunteers
Location Jacksonville, FL
Organization Name Volunteers in Medicine Jacksonville, Inc.
Position Overview
Work Requirements:
- Strong interpersonal skills with ability to work effectively within a team concept
- Issue resolution skills
- Leadership skills
- Ability to multi-task
- Excellent communication skills (oral, written and non-verbal)
- Proficiency with Microsoft Office Products and general computer skills required
- Must be comfortable communicating clearly with individuals
- Protected Health Information (PHI) will routinely be handled and/or observed, and HIPAA guidelines must be followed
Hours: Full time – 40 hours / week Monday-Friday and some Saturdays
Job Type: Full-time Pay: $50,000.00 - $63,000.00 per year
Benefits: Flexible schedule; Health insurance; Paid time off
Education: Bachelor's (Required)
Experience: Volunteer Recruiters & Coordinators: 2 years (Required)
Work Location: In person
Key Responsibilities All VIMJAX employees are expected to conform to the following standards, regardless of position:
- Perform quality work within deadlines with or without direct supervision;
- Interact professionally with other employees, customers and suppliers;
- Work effectively as a team contributor on all assignments;
- Interact effectively and respectfully with Volunteers of all ages and backgrounds;
- Treat every patient with respect and compassion;
Principal Duties and Responsibilities - The Director of Volunteers is responsible for the following at both the San Marco and West Jax clinics:
- Responsible for recruitment of volunteers in the medical, clinical support, and administrative areas.
- Responds to all volunteer inquiries and leads on potential volunteers.
- Screens, interviews, credentials and completes application process for all volunteers, including background screening.
- Schedules and presents new orientation monthly for all new volunteers.
- Updates and maintains volunteer information database and volunteer files; trains volunteers on how to sign in and out of Volgistics so hours are appropriately captured.
- Schedules training and shadowing sessions for new volunteers.
- Works with the Clinic Managers, Clinical Director, Medical Directors, and COO to effectively schedule volunteers.
- Communicates VIM policy changes and operational changes to all volunteers weekly.
- Takes all reports of absences and does necessary follow-up or obtains substitutes.
- Develops and implements volunteer recognition and retention techniques including, but not limited to: sending volunteers birthday, get well and sympathy cards and planning volunteer appreciation celebrations (holiday parties, VIM anniversary celebrations, monthly VIM Voice), and service hour recognitions.
- Remains available for clinic tours for potential volunteers or guests.
- Assists with or writes procedures for lay volunteer positions.
- Maintains an environment that is motivational and nurturing for all volunteer personnel.
- Communicates daily with volunteers via e-mail, text, phone and in person.
- Tracks volunteer hours through Volgistics and reviews periodically for individual awards.
- Reports fiscal year total hours.
- Orders awards.
- Obtains feedback from volunteers verbally, in writing, and/or through volunteer surveys and resolves issues in a timely manner.
- Oversees the creation of schedule calendars for the current and following month.
- Posts current calendar schedules with volunteer breakdown by position.
- Maintains records for professional clinical volunteers: licensure, malpractice insurance, current APRN protocols.
- Manages malpractice insurance for volunteer physicians.
- Writes letters of recommendation and/or applications for volunteers seeking graduate or medical school admission.
- Tracks medical school acceptances.
- Coordinates volunteers for special projects e.g. events, community presentations.
- Assists with and attends VIM events and publicity efforts as needed.
- Works with the CEO to finalize the yearly volunteer budget.
- Submits nominations on behalf of VIM for local and national awards.
Qualifications Qualifications Bachelors Degree 2-4 Years experience in non-profit setting working with volunteers Experience working with a team
How to Apply https://www.indeed.com/job/